Welcome to our FAQ page, your one-stop resource for answers to commonly asked questions.

Whether you're a new customer looking to learn more about what we offer or a long-time user seeking clarification on specific topics, this page has clear and concise information about our products and services.

General Question

Asset management software helps organizations manage, track, and maintain their physical and digital assets throughout their lifecycle, from deployment to disposal. These items can be electronic documents, multimedia content, or creative designs.

Talygen’s software consolidates asset details in a single solution, enabling real-time tracking, scanning with barcodes, and GPS location tracking. It streamlines processes like maintenance, reservation, and asset transfer. It offers a way for groups to make sending, running, keeping up with, and changing these assets more efficient.

Improved asset tracking, maintenance scheduling, and cost management can benefit businesses of all sizes, including those in IT, manufacturing, healthcare, and logistics.

Yes, we offer a free trial so you can explore the features and benefits of our Asset Management Software before committing to a purchase.

The software is designed for easy deployment. It allows you to quickly add and configure assets in the system and assign them to users.

Yes, our software can integrate with various third-party systems, including ERP and CRM platforms, for seamless data exchange and improved workflow.

Talygen's asset lifecycle management approach is more than keeping inventory. It looks at all stages of your assets, from getting them to throwing them away, ensuring you get the most value out of every asset. Talygen achieves this by continuously observing, performing maintenance for prevention, and fixing specific problems. This approach helps keep equipment working at its best, reduces non-working time, and ensures assets provide their top value.

Our Asset Management software handles intricate Asset Management using solid parent-child relationships. Construct a digital depiction of your equipment infrastructure, explaining how the main equipment links to its parts. By setting up these associations, you can swiftly find subassemblies by mentioning their parent item. This saves you from time-consuming searches and ensures all your asset infrastructure can be seen in one central location.

Home Asset Management

Our Asset Management Software's centralized inventory consolidates all your belongings into one digital location. This eliminates the need for scattered spreadsheets, giving you a clear, comprehensive view of what you own. It simplifies tracking and managing all types of assets.

Our software lets you document your home assets with photos and descriptions to prove ownership and value. It also simplifies the insurance claims process in case of theft or damage, ensuring you get the compensation you deserve quickly.

By identifying underused or unnecessary items with our Assent Management software, you can declutter your home and free up valuable space. This helps you use your space and maintain a more organized living environment.

Getting Started

Simply register for an account. During registration, set up your account and download the management app as part of the initial setup.

Download the app from the software's download page and follow the installation instructions. For assistance, refer to the Mac Installation guide available during onboarding.

After account creation, ensure all users have installed the software. Customize your account by organizing employees into departments (e.g., Marketing, Management) via Company Setup → Department → 'Add new Asset. Then, add assets and employees and configure the settings.

If screenshots aren't visible in the Work Diary, ensure employees have installed the desktop app and logged in to activate time tracking. Confirm that time tracking is enabled for each user account in the user account configuration settings.

Asset Management Software supports both Windows and Mac OS.

Asset Management Software supports all major HTML5-compliant internet browsers.

A free trial provides a 7-day period during which you can access and utilize all features included in the selected plan.

It allows users to club multiple products into a container, providing a structured way to manage various items. Users can create containers for different categories of products and place specific items in different compartments of these containers. This grouping mechanism facilitates easy tracking, efficient management, and quick assignment of related assets, streamlining the overall Asset Management process.

Asset Tracking

Real-time tracking uses GPS, Bluetooth, and RFID technology to provide up-to-the-minute information on asset locations, ensuring you always know where your assets are.

Talygen’s software allows you to track physical and digital assets, providing comprehensive management capabilities.

GPS tracking is highly accurate, providing precise location data for assets in real-time.

Yes, the software can send instant alerts for unauthorized asset movements, helping you respond quickly to potential issues.

Geotagging

Geotagging enhances asset visibility, improves location accuracy, and simplifies the tracking process for assets spread across multiple locations.

Yes, geotagging can be used for a wide range of assets, including equipment, vehicles, and other valuable items.

Barcode and RFID Scanning

Barcodes and RFID tags are scanned using mobile devices or dedicated scanners, which then update the asset’s status and location in the software.

RFID tags can be read from a distance and do not require line-of-sight, making them ideal for large-scale asset tracking and inventory management.

Yes, the software allows you to generate and print unique barcodes for each asset, simplifying the tracking process.

Integration & Customization

Yes, our software can integrate with various third-party systems, including ERP and CRM platforms, for seamless data exchange and improved workflow.

Our support team can assist you in setting up integrations with other software to ensure a smooth and efficient process.

Yes, Talygen’s Asset Management Software is highly customizable. You can tailor features and workflows to match your specific business requirements.

Customization options include setting up asset categories, configuring maintenance schedules, defining user roles and permissions, and integrating with other systems.

You can request customization by contacting our support team, who will work with you to understand your needs and implement the necessary changes.

Support and Training

Yes, we have a comprehensive knowledge base and help center with articles, tutorials, and FAQs to help you get the most out of our software.

You can contact Talygen’s support team for assistance with related issues through our support channels, including phone, email, and live chat.

We offer 24/7 technical support through various channels, including phone, email, and live chat, to assist you with any issues or questions.

You can contact customer support through our website, phone, or email. Detailed contact information is available on our support page.

Timesheets

Using the export option, you can export and access the timesheet on your local device.

Select the week to view the submitted timesheets for a specific period.

Yes, you can copy the time entries from last week's timesheet to this week using the "Copy last week" option.

Copy the filled time to the timesheet of other users using the "Copy to other users" option.

Send the timesheet for the manager’s approval using the "Send for approval" option.

The timesheet in Asset Management Software stores details like task descriptions, time spent on asset-related activities, project assignments, maintenance records, depreciation schedules, usage metrics, audit trails of asset activities, and billing information. This data helps track asset use, manage maintenance schedules, and report financial details effectively.

Timesheets track labor hours spent on asset-related tasks, providing insights into resource allocation, maintenance efficiency, and overall operational productivity.

Yes, integrating time sheets with payroll systems automates payroll calculations based on accurate time data logged for Asset Management activities, ensuring payroll accuracy and efficiency.

Timesheet data in Asset Management Software is secured through encryption and access controls, ensuring protection against unauthorized access and compliance with data privacy regulations.

Copy the filled time to the timesheet of other users using the "Copy to other users" option.

Real-time visibility allows managers to monitor progress, track labor costs in real-time, respond promptly to project needs, and optimize resource allocation for enhanced Asset Management efficiency.

Auditing Process

Automated auditing in Asset Management Software verifies asset data efficiently, saving time and effort. It ensures accurate records for compliance and financial reporting, enhancing operational efficiency.

Reports

The software provides various reports, including asset utilization, maintenance history, and location tracking, to help you make informed decisions.

Reports are updated in real-time, providing you with the most current information about your assets.

Our system provides customizable reporting functions. You can customize reports according to your particular requirements and likings. This assures that you concentrate on the most critical data, assisting in gaining a more profound understanding of how well your assets are performing and being used up. By making your reports, you can make decisions based on data that optimizes your Asset Management methods and helps you reach overall business goals.

Mobile App

Yes, Talygen offers a mobile app that allows you to manage and track your assets on the go, providing flexibility and convenience.

The mobile app includes features like barcode scanning, GPS tracking, asset reservation, and real-time alerts, among others.

The mobile app is compatible with iOS and Android devices, ensuring wide accessibility.

Payment

To start with the Asset Management Software, hit the "FREE TRIAL" button. Select the packages you need and the number of licenses. You can choose a monthly subscription or save 15% with the annual plan. Enter your information and card details, and you’re all set!

If your payment was declined, you should check with your bank to see if they support this transaction. Common reasons include:

  • Insufficient funds
  • Expired card
  • Card limit reached
  • Transaction type not accepted by your bank or card

If the automatic payment method fails, the support team will contact you to assist you in updating your card. If updating is not an option, you can request a payment link from the support team.

To add/remove employees from your subscription, visit the Subscription & Billing module within Manage Subscription. Click on "Edit Subscription," increase/decrease the number of licenses to the desired amount, and proceed to update your billing details accordingly.

To switch to a different pricing plan, log into your Talygen account and go to the "Full Subscription & Billing" section. You can then select a new strategy that fits your requirements.

The monthly billing plan charges your payment every month starting from the date of purchase. On the other hand, the annual billing plan charges you once a year from the start date, with a 15% discount applied. In both cases, actual billing begins after the trial period.

You can pay with a Debit Card, Credit Card, Amex Card, or Discover Card.

No, you don’t need to enter any promo code. Once you reach the check-out screen, the promo code will be applied automatically.

We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms like PayPal.

No, there are no hidden fees. All costs are clearly outlined during the purchase process.

Pricing is based on the number of users and the features required. For detailed pricing information, please visit our pricing page.

You can upgrade your subscription plan anytime by contacting our support team or using your account dashboard.

You can unsubscribe from the Talygen account anytime by going to manage subscription under company setup and clicking the 'Deactivate Account' button. You can also email us directly at clientservices@talygen.com before the trial ends.

How It Works

Step 1Add

Easy and quick deployment of Assets at multiple locations.

Step 2Review

Access and analyze detailed reports from a secure online dashboard.

Step 3Act

Use the insights to make informed decisions and take necessary actions.

Why Asset Management is the Top Choice of 200,000 Users Globally

Efficient Container Management

Simplifies clubbing multiple products into a container


"Organizing and managing assets while our trucks were on the move. Helped us eliminate the hassle and enhance asset visibility."

Amara Stewart

Real-Time GPS Monitoring

Improve Asset Supervision with Continous Monitoring


"It helped monitor assets in real-time across various locations with GPS tracking."

Nova Sanders

Stealth mode

Comprehensive Asset Lifecycle Management

Seamless Asset Lifecycle Management


"Thanks to Asset Management Software for providing a comprehensive view of all our assets, regardless of type or location."

Amara Phillips

Convenient Mobile Barcode Scanning

Save time with hassle-free on-the-go asset tracking


"Asset Management Software by Talygen is the best I found for tracking assets anywhere, anytime, with minimal effort."

Axel Peterson

Effective Dispute Resolution

Managing Disputes Regarding Moved Assets


"Resolving disputes for lost or damaged assets is straightforward. It provided clarity and ensured satisfactory outcomes."

Leon Turner